Abrazo West Campus (located at 136th Avenue and McDowell Road in Goodyear) is a 188-bed acute care hospital serving the healthcare needs of the residents of the southwest Valley since September 2003. Abrazo West Campus has been recognized for high standards of quality and safe patient care by being named a recipient of the Womenï¿½s Choice Award as one of Americaï¿½s Best Hospitals in Emergency Care. They are also accredited by The Joint Commission and are a Joint Commission-designated Primary Stroke Center and accredited Chest Pain Center. Most recently, Abrazo West Campus has achieved a grade A for Leap Frog. As a state designated Level 1 Trauma Center, Abrazo West Campus serves the critically injured patients in the Western Region of Arizona. Abrazo West Campus continues to enhance service lines which already include comprehensive orthopedics, neurosurgery, plastics, hand, cardiovascular with open-heart surgery, obstetrics, womenï¿½s health, wound care with hyperbaric treatment and therapy as well as 24-hour emergency plus trauma care.
This position oversees the daily operations of the case management department. The manager will be responsible for supervising staff, reporting, and collaborating with various entities. The responsibilities will include overall supervision of the case management staff, schedule coordination, analysis and reporting of utilization data, interfacing and working closely with the Medical Director and medical staff, other departments and hospitals within the Region. This individual will also be responsible for providing excellent customer service and enhancing the patient's overall experience with Abrazo. Position serves as a clinical case management specialist and is a resource from a provider pespective. Reviews clinical services and coordinates with physicians to ensure quality and cost effective out comes.
SPECIAL SKILLS: Must have excellent written and verbal communication skills, including phone etiquette, and very strong analytic skills. Must be able to utilize independent decision-making and work independently. Must be able to delegate and follow-up with assigned duties, work under stressful situations, and show initiative. Must have experience supervising or managing 10+ employees. Must have experience creating and maintaining department policies, procedures, training, reward/recognition guides. Must be able to create and maintain accurate records. Must have positive employee relations outcomes. The Case Management Supervisor must possess a critical knowledge base of nursing process, continuum of care and case management methods and standards and have expert knowledge regarding the application of UR criteria. Good documentation skills.
MINIMUM EDUCATION: Nursing Degree from an Accredited Nursing School.
PREFERRED EDUCATION: Bachelor's Degree in Nursing
MINIMUM EXPERIENCE: 5 years recent clinical experience in acute, home health, hospice or managed care.
PREFERRED EXPERIENCE: 1-2 years supervisory experience, 3-5 years experience in Case Management, Utilization Management or Discharge Planning.
REQUIRED CERTIFICATIONS/LICENSURE: Current Registered Nurse License in the State of Arizona.
REQUIRED COURSE(S) TRAINING: Basic computer training, InterQual criteria training within first year of hire.
PREFERRED CERTIFICATIONS/REGISTRATION: Certified Case Manager, CCM.
Job: Case Management/Home Health
Primary Location: Goodyear, Arizona
Facility: Abrazo West Campus
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 1905026722
About Abrazo West Campus
“Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.